Terms of Use and Privacy Policy
Acceptance of Terms: By accessing or using explorehalo.com (“Site”) or the Halo mobile application (“App”) (collectively, “Services”), you agree to these Terms of Use (“Terms”). If you do not agree, you must not use the Services. Halo reserves the right to modify these Terms at any time, with updates effective upon posting on the Site or notification via the App.
Lawful Use of Services: You may use the Services only for lawful purposes. You agree not to:
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Engage in illegal activities, including but not limited to fraud, harassment, or distribution of malicious content through the Site or App.
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Use the Services to transmit, upload, or share content that violates local, state, national, or international laws.
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Attempt to hack, disrupt, or gain unauthorized access to the Site, App, or their underlying systems.
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Interfere with other users’ access or enjoyment of the Services.
Intellectual Property: All content, including text, graphics, logos, and software on the Site and App, is owned by Halo or its licensors and protected by copyright, trademark, and other intellectual property laws. Unauthorized reproduction, distribution, or modification is prohibited without written consent.
User Accounts: If the Services include account creation, you are responsible for securing your login credentials and all actions taken under your account. Report any unauthorized use to us immediately at admin@explorehalo.com.
Prohibited Conduct: Beyond illegal activities, you may not use the Services to:
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Impersonate others or provide false information.
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Spam, phish, or scrape data from the Site or App.
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Reverse-engineer or decompile the App’s software.
Termination: Halo may suspend or terminate your access to the Services at its sole discretion, without notice, for violations of these Terms, illegal use, or any conduct deemed harmful to Halo or its users.
Limitation of Liability: The Services are provided “as is.” Halo is not liable for damages, including indirect or consequential losses, arising from your use—or misuse—of the Site or App, to the fullest extent permitted by law.
Governing Law: These Terms are governed by the laws of Delaware, USA. Any disputes will be resolved in the courts of that jurisdiction.
Privacy Policy
Information We Collect: Halo collects personal data you provide (e.g., name, email, phone number) when you use the Services, such as through forms, account registration, or transactions. We also automatically gather usage data (e.g., IP address, device type, browsing patterns) via cookies, analytics tools, and App interactions.
How We Use Your Information: We use your data to:
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Deliver and enhance the functionality of the Site and App.
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Process requests, transactions, or support inquiries.
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Send service updates, promotional offers, or alerts (with opt-out options).
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Monitor usage trends and ensure compliance with these Terms.
Sharing Your Information: Your data may be shared with:
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Trusted service providers (e.g., hosting, payment processors) acting on our behalf.
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Law enforcement or regulators if required to comply with legal obligations or prevent illegal activity.
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Third parties during a business transition (e.g., merger, acquisition).
Cookies and Tracking: We use cookies and similar technologies on the Site and App to improve user experience and analyze performance. You can adjust settings in your browser or device, though this may limit functionality.
Data Security: We take reasonable steps to safeguard your information, but no system is entirely secure. You assume the risk of data transmission and are responsible for lawful use of the Services.
Changes to This Policy: We may revise this Privacy Policy at any time. Continued use of the Services after updates signifies your acceptance.
Contact Us: For questions about these Terms or Privacy Policy, contact us at admin@explorehalo.com.
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Our Company
Like so many others, we’ve known the quiet worry of living far from our aging parents – wondering if they’re doing okay and getting the help they need. That nagging concern stayed with us, nudging us to do more than just wonder. We wanted to make a difference, not only for our own family but for everyone feeling that same pull. So we created Halo – a simple way for families and caregivers to stay connected and make sure their loved ones are looked after, no matter the distance between them.
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